It's really as easy as 1,2,3. Select your service, ship your shoe with a prepaid label we provide, and we'll repair your shoes! Expect them back within a week of when we receive your items.
Absolutely! We can repair belts, bags, luggage, and more. Our check-in system has belts and bags built-in, but you can always request a quote for any services that you need that aren't currently on our site.
Generally speaking, athletic shoes are not able to be resoled, because the sole is built into the shoe itself and is not a separate piece we can repair/replace.
Whether you're wondering about a repair service, or a care product or accessory, you may have some questions about the shipping process.
Currently, our services and products are available to ship anywhere within the United States.
Once we receive your item at our repair facility, we will have the repair completed and ready to ship back to you within 3 business days. Shipping times may vary, and you have the option to purchase expedited shipping at checkout.
We will ship all retail products within 1 business day of your order. You can expect these items to arrive within 2 to 7 days depending on shipping speed chosen at checkout.
We stand behind all of our work. We strive to bring every item back to like-new condition, however we are limited by the current condition of the item.